About Sunwing Travel Group
Vertical integration driving differentiation
The largest integrated travel company in North America, Sunwing Travel Group is comprised of Sunwing Vacations and Vacation Express, two of the leading leisure tour operators in North America; Sunwing Airlines, Canada's premier leisure airline; SunwingJets, a luxury private jet charter service and Vacation Express, a growing tour operator in the United States together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Blue Diamond Resorts is the Group’s hotel management company, an innovative organization that operates popular resort brands including Planet Hollywood Hotels & Resorts, Royalton Luxury Resorts, Memories Resorts & Spa, Starfish Hotels & Resorts and Mystique Resorts across the Caribbean and Mexico; while NexusTours is a full-service destination management company offering affordably priced and reliable ground transportation, popular tours and excursions, as well as other travel management services.
Passionate people making vacation dreams come true.
Purpose and Values
The success of the Sunwing Travel Group can be attributed to strong entrepreneurial leadership, passionate employees, great partnerships, and the delivery of an evolving product that represents value to our customers.
Bold in our thinking and fearless in our decisions, we are empowered to seize opportunities and deliver results.
Proud of our business, we are inspired to share our best with each other and our customers.
We challenge conventional thinking and never stop looking for ways to improve ourselves and our customer experience.
We think of our customer in all that we do to add real value and deliver on our Purpose.
2014 – 2020: The Consumer Choice Awards are presented to a very select group of business owners and entrepreneurs recognized by customers for their service and business excellence. The Consumer Choice logo is also considered the "seal of excellence" used to identify only those businesses that have been chosen as outstanding service providers. Sunwing has received awards in the following categories:
- Best Vacation Provider - Greater Toronto Area (2015-2019), Winnipeg (2019-2020), Hamilton/Niagara (2019-2020), Vancouver (2017-2020), Regina (2018-2019), St. John's (2018-2020), London (2019-2020), Saskatoon (2018-2019), Halifax (2019-2020), Edmonton/Northern Alberta (2020)
- Best Tour Operator - Quebec (2020)
2019: Sunwing Travel Group received several Readers' Choice Awards at Travel Pulse Canada's annual awards ceremony. Sunwing received the Tour Operator of the Year and Best Reservations Department awards; while hotel division Blue Diamond Resorts received Best Hotel Chain - All Inclusive and Best All Inclusive/Chain or Group - Food and Beverage awards for its hotel chain Royalton Luxury Resorts.
2019: The Toronto Star Readers' Choice awards recognize outstanding people, places and businesses in the Greater Toronto Area. Sunwing Vacations won 'Gold' in the Travel Agent Category in 2019.
2019: Royalton Hicacos and Royalton Punta Cana Resort and Casino with both named in two of the Top 50 Caribbean Resorts as part of Condé Nast Traveler’s Readers' Choice Awards. These awards are one of the most prestigious recognitions in the travel industry and are based solely on vote from *Condé Nast Traveler *readers.
2012 – 2019: The TripAdvisor® Certificate of Excellence awards have been granted to the Blue Diamond properties across the Caribbean and Mexico. The award recognizes resorts that deliver consistently great service with top reviews on TripAdvisor®. The following resorts have received the prestigious award:
- Royalton Blue Waters (2018-2019)
- Royalton Saint Lucia Resort and Spa (2018-2019)
- Hidaway at Royalton Saint Lucia (2018-2019)
- Hideaway at Royalton Negril (2018-2019)
- Royalton Cayo Santa Maria (2016-2019)
- Sanctuary at Grand Memories Cayo Santa Maria (2018-2019)
- Sanctuary at Grand Memories Varadero (2018-2019)
- Memories Jibacoa (2016 – 2019)
- Starfish Cuatro Palmas (2016-2019)
- Royalton Riviera Cancun Resort and Spa (2016, 2019)
- Hideaway at Royalton Riviera Cancun (2016, 2018, 2019)
- Memories Flamenco Beach Resort (2016, 2018, 2019)
- Memories Miramar Habana (2019)
- Mystique Royal Saint Lucia (2019)
- Grand Lido Negril Au Naturel All Suite Resort (2019)
- Grand Memories Splash (2019)
- Royalton Bavaro Resort and Spa (2019)
- Hideaway at Royalton Punta Cana (2019)
- Royalton Negril Resort and Spa (2018)
- Royalton White Sands Montego Bay (2016 – 2017)
- Royalton Punta Cana Resort and Casino (2016)
- CHIC Punta Cana (2016)
- Memories Caribe Beach Resort (2013, 2016)
2019: Four Royalton Luxury Resorts received the Loved by Guests Award from Hotels.com: Royalton Riviera Cancun, Hideaway at Royalton Riviera Cancun, Royalton Saint Lucia and Royalton Hicacos. This award recognizes outstanding levels of service and great traveller reviews on Hotels.com
2019: The World Luxury Hotel Awards recognize properties that provide their guests with world-class facilities and excellent service and are awarded based on votes from guests, travellers and industry partners (with over 300,000 votes each year). This year, Royalton Cayo Santa Maria received the World Luxury Hotel Award for Luxury Beach Resort (Continent) and Royalton Hicacos received the World Luxury Hotel Awards for both Luxury Adult Beach Resort (Global) and All Inclusive Retreat (Continent).
2018: Sunwing Travel Group was the recipient of The Hamilton Spectator’s Readers’ Choice Award for the first year in 2018. This award recognizes the Hamilton community’s favourite businesses and/or professionals based on votes from community members.
2004 – 2018: Sunwing Travel Group has been named as one of Canada’s Fastest-Growing Companies by Growth 500 (formerly PROFIT 500) for 14 consecutive years. The Growth 500 ranks Canadian businesses by five-year revenue growth and is published in Maclean’s magazine.
2017: Sunwing Travel Group was included as one of the Financial Post’s Top 500 Earning Companies in Canada for the first time in 2017. The FP500 is an annual listing of the 500 largest corporations in Canada based on revenue from the previous year.
2017: Sunwing Travel Group was ranked among Canada’s 300 Best Employers by Forbes for the first time in 2017. Forbes surveyed over 8,000 Canadian employees working for companies with a staff of at least 500, where they ranked their willingness to recommend their own companies as employers.
2010 – 2012: Sunwing Airlines was the only Canadian operator in the charter/low-cost industry to be nominated at the World Travel Awards in the category for North America’s Leading Low-Cost Airline.
2007: Sunwing Travel Group received the prestigious Ernst & Young Entrepreneur of the Year Award for innovation and leadership in the hospitality field.