Sunwing Travel Group
Sunwing Travel Group
Sunwing Travel Group

About Sunwing Travel Group

Vertical integration driving differentiation

The largest integrated travel company in North America, Sunwing Travel Group is comprised of Sunwing Vacations and Vacation Express, two of the leading leisure tour operators in North America; Sunwing Airlines, Canada's premier leisure airline; SunwingJets, a luxury private jet charter service and Vacation Express, a growing tour operator in the United States together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Blue Diamond Resorts is the Group’s hotel management company, an innovative organization that operates popular resort brands including Planet Hollywood Hotels & Resorts, Royalton Luxury Resorts, Memories Resorts & Spa, Starfish Hotels & Resorts and Mystique Resorts across the Caribbean and Mexico; while NexusTours is a full-service destination management company offering affordably priced and reliable ground transportation, popular tours and excursions, as well as other travel management services.

Vision and Values

Customer focused

The success of the Sunwing Travel Group can be attributed to strong entrepreneurial leadership, passionate employees, great partnerships, and the delivery of an evolving product that represents value to our customers.

Forward thinking

We are continuously researching, developing and innovating to position ourselves for the future. Organic growth and strategic acquisition has led to Sunwing Travel Group becoming the largest vertically integrated travel group in North America – well positioned to deliver a superior customer experience.

Entrepreneurial

We are empowered to seize opportunities and respond quickly, gaining commercial advantage over competitors.

Value driven

We focus efforts on productive, profitable, results-oriented activities, securing the future for loyal employees and their families.

Awards

2014 – 2019: Sunwing has been recognized for its outstanding service as the recipient of the Consumer Choice Awards for the last six consecutive years. Just this year, the tour operator received the award for the first time in Winnipeg, Hamilton and London; in addition to earning the accolade for the sixth consecutive year in Toronto. The Consumer Choice Award is presented to a very select group of business owners and entrepreneurs recognized by customers for their service and business excellence. Its logo is also considered the "seal of excellence" used to identify only those businesses that have been chosen as outstanding service providers.

2019: Sunwing Travel Group received several Readers' Choice Awards at Travel Pulse Canada's annual awards ceremony. Sunwing received the Tour Operator of the Year and Best Reservations Department awards; while hotel division Blue Diamond Resorts received Best Hotel Chain - All Inclusive and Best All Inclusive/Chain or Group - Food and Beverage awards for its hotel chain Royalton Luxury Resorts.

2019: Four Royalton Luxury Resorts received the Loved by Guests Award from Hotels.com: Royalton Riviera Cancun, Hideaway at Royalton Riviera Cancun, Royalton Saint Lucia and Royalton Hicacos. This award recognizes outstanding levels of service and great traveller reviews on Hotels.com

2018: Sunwing Travel Group was the recipient of The Hamilton Spectator’s Readers’ Choice Award for the first year in 2018. This award recognizes the Hamilton community’s favourite businesses and/or professionals based on votes from community members.

2004 – 2018: Sunwing Travel Group has been named as one of Canada’s Fastest-Growing Companies by Growth 500 (formerly PROFIT 500) for 14 consecutive years. The Growth 500 ranks Canadian businesses by five-year revenue growth and is published in Maclean’s magazine.

2017: Sunwing Travel Group was included as one of the Financial Post’s Top 500 Earning Companies in Canada for the first time in 2017. The FP500 is an annual listing of the 500 largest corporations in Canada based on revenue from the previous year.

2017: Sunwing Travel Group was ranked among Canada’s 300 Best Employers by Forbes for the first time in 2017. Forbes surveyed over 8,000 Canadian employees working for companies with a staff of at least 500, where they ranked their willingness to recommend their own companies as employers.

2012 – 2016: The TripAdvisor® Certificate of Excellence awards have been granted to the Blue Diamond properties across the Caribbean and Mexico. The award recognizes resorts that deliver consistently great service with top reviews on TripAdvisor®. The following resorts have received the prestigious award:

  • Royalton Blue Waters (2018)
  • Royalton Saint Lucia Resort and Spa (2018)
  • Hidaway at Royalton Saint Lucia (2018)
  • Royalton Negril Resort and Spa (2018)
  • Hideaway at Royalton Negril (2018)
  • Sanctuary at Grand Memories Cayo Santa Maria (2018)
  • Sanctuary at Grand Memories Varadero (2018)
  • Royalton Cayo Santa Maria (2016 – 2018)
  • Memories Jibacoa (2016 – 2018)
  • Starfish Cuatro Palmas (2016 – 2018)
  • Hideaway at Royalton Riviera Cancun (2016, 2018)
  • Memories Flamenco Beach Resort (2016, 2018)
  • Royalton White Sands Montego Bay (2016 – 2017)
  • Royalton Riviera Cancun Resort and Spa (2016)
  • Royalton Punta Cana Resort and Casino (2016)
  • CHIC Punta Cana (2016)
  • Memories Caribe Beach Resort (2013, 2016)

2010 – 2012: Sunwing Airlines was the only Canadian operator in the charter/low-cost industry to be nominated at the World Travel Awards in the category for North America’s Leading Low-Cost Airline.

2007: Sunwing Travel Group received the prestigious Ernst & Young Entrepreneur of the Year Award for innovation and leadership in the hospitality field.